+ What is the difference between the memberships?

All Modern Makes Membership subscribers get access to digital content at modern-makes.com. Subscription box members also get a complete kit to make the current project every month. Both memberships automatically renew every billing cycle until they are cancelled.

+ If I’ve signed up for a subscription box membership, when will my subscription box ship?

When you place an order or sign up for a subscription, you will be signing up for the following month’s box. So, if you subscribe any time in January you will then receive the February box. For inventory and planning purposes, the last day of the month is the cutoff to order the next months box. Boxes ship at roughly the beginning of every month, with most months being shipped by the 5th.

+ Can I purchase a subscription box some months if I’m a digital member?

Most months subscription boxes sell out. If, at the end of the month, there is an extra one available it may be possible to purchase it. You can always reach out and ask if one will be available, though I won’t know until the very end of the month.

+ Can I change my membership from a digital membership to a subscription box membership?

Yes, as long as there are openings. You can visit modern-makes.com/subscribe to determine if any subscription box membership openings are available, and if not you will have the option to join the waitlist. If you do join the subscription box membership, make sure to cancel your digital membership to avoid being charged for both!

+ Can I change my membership from a subscription box membership to a digital membership?

Yes! To do this, simply cancel your subscription by logging in to your account at modern-makes.com. and going to “Subscription Box Membership”. Afterwards, go to modern-makes.com/transition-subscription, select the plan you’d like, and complete the checkout. Note that you will need to be logged in to access this page.

+ I’m having trouble logging on to my account. Help!

All memberships are managed at modern-makes.com. You can reset your password there if necessary, and if you are still having trouble signing in just send me an email for help at hello@alderwood-studio.com.

+ If I’m a subscription box member, can I skip a month?

Sorry, in order to keep our orders and inventory straight we are not able to skip months. If you are moving or have a change of address coming up, you can change your address by going to your account and clicking on “Subscription Box Membership”.

+ When will I be billed?

Subscription box members will be billed on the 10th of every month once they have transitioned to modern-makes.com. Otherwise, you will be rebilled on the same day you signed up. Digital members will be billed on the date of the month that they joined.

+ I’m confused about part of the pattern.

Feel free to reach out if you have any questions about the project in your box! We also have an online community where you will be able to access video tutorials, tips, tricks, and talk to other community members working on the same project. Make sure you’ve joined our Facebook group to discuss the projects with other members!

+ Can I cancel my subscription?

You can cancel your subscription at any time before it renews by logging in to your account! To cancel your digital membership, go to your account and select “Digital Membership”. To cancel your subscription box, go to your account and select “Subscription Box Membership”. Please note that subscription box purchases are non refundable, so if you forget to cancel your subscription before it renews we will not be able to cancel the transaction.

+ How can I update my payment information?

For the digital membership, go to your account, click on “Digital Memberships”, and then click “Update”. For the subscription box membership, go to your account, click on “Subscription Box Memberships”, and then update the desired subscription.